We are always looking to connect with other quality assurance practitioners and educational developers. If you would like to learn more about our work or collaborate on a SoTL project, please reach out to us!


Dr. Carolyn Hoessler is an award-winning educational developer, Credentialed Evaluator with the Canadian Evaluation Society, and national consultant in evaluation, experiential learning and higher education. She holds a PhD in Education (Queen’s), a MA in Psychology (Wilfrid Laurier), and a Bachelor of Science in Psychology Research (University of Toronto). With over 15 years in educational development, Carolyn enjoys consulting and facilitating discussions on program learning outcomes to highlight the strengths of programs, SoTL to evidence and explore teaching, and aligned course design and experiential learning to focus and strengthen students’ learning. Furthering knowledge and practice, Carolyn teaches evaluation, data analysis, and research methods. At the time of writing this handbook and SAIL, Carolyn was a Coordinator of Learning and Faculty Development at Thompson Rivers University ( Carolyn is the Senior Specialist and Founder of the national consultancy of Higher Education and Beyond and can be reached at


At the time of writing this Handbook, Dr. Alana Hoare was the Associate Director, Academic Planning and Continuous Quality Improvement at Thompson Rivers University (TRU) and was responsible for leading and managing institutional accreditation with the Northwest Commission on Colleges and Universities, general education and strategic assessment of institutional learning initiatives, mission fulfilment planning and evaluation, and cyclical program review. Now she is an Assistant Teaching Professor in the School of Education, Faculty of Education and Social Work, at TRU. She holds an EdD in Educational Leadership (Western), and a MEd in Leadership, BEd in Elementary Education, and post-baccalaureate certificate in Teaching English as an Additional Language (TRU). Alana’s primary field of study and practice is culturally responsive planning and evaluation in the context of post-secondary education quality assurance and educational development. Her research projects explore the scholarship of teaching and learning and have examined culturally responsive post-secondary performance measurement, qualitative evaluation methodologies for student success, inclusive leadership, the strategic assessment of institutional learning, and EAL students’ academic preparedness. Alana can be reached at


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Strategic Assessment of Institutional Learning by Carolyn Hoessler and Alana Hoare is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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